Planning Services - Customer Satisfaction

The Council’s Planning Service has launched a customer satisfaction survey to allow users of the service to share their experiences. We want to provide the best possible service to customers who use our planning services and this survey is aimed at customers who have submitted a planning application.

“We eagerly anticipate your valuable insights regarding the service you've recently experienced with us. Your feedback is not only greatly appreciated but also instrumental in shaping our future service offerings. Completing this survey requires just 5-10 minutes of your time. We are committed to thoroughly reviewing each and every response and our members and senior managers are eagerly anticipating the opportunity to hear from you following your engagement with our planning service.”