Privacy Policy

What this policy covers

Wealden District Council (collectively referred to as “the Council”, “we”, “us” or “our”) is a data controller for the purposes of the Data Protection Act 2018 and the General Data Protection Regulation 2016. Wealden District Council is registered with the Information Commissioner’s Office under registration number Z5133126. Wealden District Council collects, holds and uses a considerable amount of information, including personal data, so that it can provide its services to you. We are fully committed to protecting your personal data. This privacy policy explains how we use and protect your personal data and tells you how the law protects you. 

Our collection, use and disclosure of your personal information is regulated by the European Union’s General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018.

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.

What personal information we collect

Profile Information

Wealden District Council collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.

Who else we will share your information with

The Policy, Insight and Communications team may share your engagement information with other services within Wealden District Council. 

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, accessed or used without authority, or disclosed without your consent.  We also limit access to your personal data to those of our employees, contractors, service providers or other third parties who need to know so that they can provide our services to you.  They will only process your personal data on our instructions and are under a duty of confidentiality. The Council has also put in place procedures to deal with any suspected breach of personal data and will notify you and the ICO of any breach where we are legally required to do so.

Requesting access or correcting your personal information

Under the Data Protection Act 2018, you have the right to find out what information the Council holds about you. This includes the right to:

  • be informed about how your data is being used
  • access personal data
  • have incorrect data updated
  • have data erased
    stop or restrict the processing of your data
  • data portability (allowing you to get and reuse your data for different services)
  • object to how your data is processed in certain circumstances

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us dataprotection@wealden.gov.uk.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) at the address provided below.  We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Information Commissioner’s Office

Contact us – public | ICO