Have Your Say

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We really do value your feedback and want to continually monitor and review the services we provide. If you have any feedback for us now, please feel free to email us at: housingfeedback@wealden.gov.uk

You can contact us this way to provide any feedback or suggestions you may have. Any feedback given is looked at by the relevant team to see whether improvements can be made.

If your feedback is in relation to a contractor who has missed an appointment or a repair has not been completely correctly or fully, please contact the contractor directly who can then book an appointment for you. If you are unhappy with the standard of work or the contractor’s behaviour you can contact us through the Repair Team on 01323 443375 option 4.

Below you will also find three ongoing feedback surveys for different parts of our housing services. If you have been invited to take part in a survey for any of the following please take a few minutes to do so.

  • Housing Allocations
  • Tenancy Sustainment
  • Housing Options customer experience

WE CANNOT MAKE CHANGES HAPPEN UNLESS WE GET FEEDBACK FROM YOU!

We really do value your feedback and want to continually monitor and review the services we provide. If you have any feedback for us now, please feel free to email us at: housingfeedback@wealden.gov.uk

You can contact us this way to provide any feedback or suggestions you may have. Any feedback given is looked at by the relevant team to see whether improvements can be made.

If your feedback is in relation to a contractor who has missed an appointment or a repair has not been completely correctly or fully, please contact the contractor directly who can then book an appointment for you. If you are unhappy with the standard of work or the contractor’s behaviour you can contact us through the Repair Team on 01323 443375 option 4.

Below you will also find three ongoing feedback surveys for different parts of our housing services. If you have been invited to take part in a survey for any of the following please take a few minutes to do so.

  • Housing Allocations
  • Tenancy Sustainment
  • Housing Options customer experience

WE CANNOT MAKE CHANGES HAPPEN UNLESS WE GET FEEDBACK FROM YOU!

  • We would really appreciate feedback from you on the recent service that you received from us. Feedback is confidential and anonymous and will only take a few minutes.

    Take Survey
    Share Housing Allocations Survey on Facebook Share Housing Allocations Survey on Twitter Share Housing Allocations Survey on Linkedin Email Housing Allocations Survey link
  • We would really appreciate feedback from you on the recent service that you received from us. Feedback is confidential and anonymous and will only take a few minutes.

    Take Survey
    Share Housing Options Customer Experience Survey on Facebook Share Housing Options Customer Experience Survey on Twitter Share Housing Options Customer Experience Survey on Linkedin Email Housing Options Customer Experience Survey link
  • This survey is to identify any particular areas of support that you require, and to record your progress whilst working with your Tenancy Sustainment Officer. You will be asked to complete this survey again at the end of our involvement. It is important that you are honest in your answers as this will allow you to see your journey of progress.

    Take Survey
    Share Housing Options Tenancy Sustainment survey on Facebook Share Housing Options Tenancy Sustainment survey on Twitter Share Housing Options Tenancy Sustainment survey on Linkedin Email Housing Options Tenancy Sustainment survey link
Page last updated: 09 Nov 2023, 09:20 AM